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jpkarlsen's avatar
jpkarlsen
Hero (Retired)
3 years ago

Re: Origin App is now trying to reinstall after 11/1 update

@Sirhc2269 

You are the first I have seen that preferred the EA App over Origin. Please post a screenshot of where it says it is trying to reinstall Origin. Is the message coming from steam? It will take some time before Origin is retired as there are still games that do not work in the EA App.

BTW. Do you have the basegame through Origin/EA App then the download button is a known issue that came when the Game became Free to play. It is safe to click download in this case. It will not actually download the game again but just verify the files. You will need to download the patch though.

4 Replies

  • @jpkarlsen 

    Yeah when i had/have the Origin app it was constantly updating and majority of the time it would lock up and freeze. I was constantly have to login my info because it would never save it & when i did finally get it to load it would Lag so much it made it impossible to play anything. With the EA app i have never had those issues & my lag is now basically gone. Unless it is/was some issue with a patch update. Even when it attached my steam account a couple of weeks ago. When i have originally got the game i had bought it on Origin.I also only get my DLC directly from EA and not through a third party. I have been playing Maxis games since they started back in the 80's & literally own every The Sims & SimCity game they have ever produced. Lol, on almost every platform and console they have been released on. So about other games not working on the EA app, I dont know about that. Yes i do have some Sim4 game issues, however that have nothing to do with the app.


    So for some reason my PC would not let me print screen so i had to get creative. LOL however it does look like that it is the steam client that is the Steam Client that is trying to load up origin again. So who knows why because from EA's list of what was in this small patch. That was not listed on things they were changing or fixing. It is just annoying because all i want to do is play my Sims4. What sucks is the only reason i even got a 4 copy on steam was to share screenshots with friends & for the community stuff.

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    3 years ago

    @Sirhc2269 

    It appears that the Steam client service is asking for permission to run so it can update Steam on your PC. If you have a problem with this, I suggest that you ask Steam support. A recent update to the EA App made it work with Steam. Before that Origin was required.

  • Update

    So Steam got back to me and this was their reply:

    "Hello,

    Thank you for letting us know about your concern, however, to help you with this issue, please contact the EA support team as they are best equipped to resolve any issues you are experiencing with their product.

    https://help.steampowered.com/wizard/HelpWithGameTechnicalIssue/?appid=1222670

    Steam Support
    Niel"

    So apparently Steam says it is an EA issue & you all say it is a Steam issue.