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Re: [CURRENT ISSUE] Sims 4 saves/user content disappearing (PC)

Someone mentioned your name in a previous thread. Any idea how to retrieve my previous save? If i had to guess, me launching the game today triggered Onedrive and wiped my saves. If you look at the image i attached you can see that the Sims was just added. When i played five months ago, everything was fine. I have no "slots_" files or anything in my save folders now.

3 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @Pro-boxer-Ryan  Try OneDrive's recycle bin, shown on the left of your screenshot.  I'm also curious what's in the My Games folder: at 1.92 GB, there has to be something of substance.  And you can try searching Windows for your missing saves, as described in the first post of this thread.

    Other than that, I don't know what to tell you, unfortunately.

  • Pro-boxer-Ryan's avatar
    Pro-boxer-Ryan
    2 years ago

    So I just checked and the large folder is "Starfield". On a side note, does this mean anything. I found a BUNCH of Sims 4 saves/"scratch" files in my recycling bin. Is that possibly it?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @Pro-boxer-Ryan  The scratch folder only exists while Sims 4 is running and stores some data about the current save.  So I don't think anything inside would be a viable save, but it won't hurt to try.  Just make sure whatever file you test has the appropriate name: Slot_ followed by an eight-digit hexidecimal (0 to 9, a to f) number followed by .save , with nothing else.

    @Skatki  This is not the correct folder; Sims 4 looks for its user data in Documents > Electronic Arts > The Sims 4.  Here's how to find the full file path:

    https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

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