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Re: Can't move my Sims 4 DLCs out of Origin (to Steam)

@Dan_Urios  What I meant was this:

  • Uninstall the Origin version
  • Install the base game from Steam
  • Install any packs your Steam account owns through Steam
  • Login to Origin and download any packs you own through Origin, but not the base game

As I said before, this is the way a mixed install has worked since Sims 4 first came to Steam.  However, if this isn't working for you, please let me know exactly what you see when you try to install your Origin-owned packs through Origin.

7 Replies

  • Dan_Urios's avatar
    Dan_Urios
    3 years ago

    @puzzlezaddictOkay, something happened 😭 On one side: I tried launching The Sims 4 base game on Steam and, even though the DLCs don't appear as bought in the Library, they appear inside the game!
    My problem now is that the game won't start anymore now. The last thing that happened is that I moved my Mods, Tray and Saved folders from the Origin folder to Steam's. And last I checked, there were no issues with them on Origin.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @Dan_Urios  Where exactly did you put the user data?  It's not supposed to go into the game's program files at all.  For both an Origin and a Steam install, the files go into Documents > Electronic Arts > The Sims 4, and in fact Origin and Steam installs read the same folder.  I understand the file structure may be more complicated than that given your Linux setup, but the principle is the same: Sims 4 will look for user data in the one location regardless of the type of install.

    In case you're not sure where the game is storing data now, you can check in-game once Sims 4 is running again.  You'll need to remove the folders from wherever you put them, but that would be the next step anyway.

    https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

    Anyway, if the game works once you've removed those folders, it should have created a new Mods folder; please transfer a few of your mods to that folder (not the Mods folder itself; the point is to get the game to create a new one) and test again.  If the game still loads, you can use the 50/50 method to sort through your mods and custom content:

    https://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content#The_50.25_Method

    If the mods you test stop Sims 4 from loading, remove those and test one or two others.  If those don't work either, please download a fresh copy of one mod that's confirmed compatible with patch 1.93 and test it.  If that works, it's possible that your existing mods were corrupted at some point, and you may need to redownload everything.

    Once you've sorted out the contents of the Mods folder, you can move over the contents of saves and Tray.  Here again, keep the new folders the game has created and only move over the files themselves.

  • Dan_Urios's avatar
    Dan_Urios
    3 years ago

    @puzzlezaddictOkay, so: I moved the three folders (Mods, Tray and Saved) to Desktop, because even though they were saved in the theoretically correct destination I thought that maybe what you mention about the folder created by Steam itself might be it.
    The game didn't start either then so I decided to uninstall and reinstall the game, but with Steam open I keep seeing the "play" button reappear after I click it. Also, the message of the "processing vulkan shaders" keeps on appearing and taking forever.
    I've tried starting Origin before trying to launch the Sims on Steam also, but it doesn't make a difference.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @Dan_Urios  Honestly, you may be better off asking for help on a forum that deals with Linux-related gaming issues.  I don't know enough to offer anything further, other than the small suggestion that you go over how you installed the game last time (when it worked) and try to copy that process exactly this time around.  To my knowledge, none of the other regular Sims helpers have any meaningful experience running Sims 4 on Linux either.

    I wish I could tell you what's going on here, but I doubt I could figure it out even if I had your computer in front of me.  Sorry I can't do better.

  • Dan_Urios's avatar
    Dan_Urios
    3 years ago
    @puzzlezaddict Hey, it's okay! I was just being greedy here, you already solved my initial issue and for that I'm eternally grateful!!
    Honestly, I was kinda expecting my post to be ignored and I was feeling super down because of the lack of help from EA. I think you're a super cool person and I thank you a lot!!!
  • chex00's avatar
    chex00
    2 years ago

    Can someone help me, please? I seem to have lost all my packs and extras through Origins. I don't understand. I have asked for help, and I got a case # but not getting help. My mother went on Hospice, and my grandson was murdered, and it is now the end of July. My mother has passed, and we have had both funerals. I want to return to my game to get my mind off reality for a while. I was hoping all the stuff would be back—no such luck. I don't have the best knowledge of computers. Who do I have to get a hold of to send proof of purchase so I can play my game? I don't want to try to buy everything all over again. I shouldn't have to buy it all over again. 

    Thank you,

    CHEX00

  • @chex00  Does your computer run Windows, and you're now using the EA App; or do you have a Mac and still use Origin?  Did you ever buy any packs through Steam?

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