Re: Re: Sims 4 game crashing after February update 2024

@bellamaree01  That's not a great sign.  But you can probably fix the issue with a repair install of Windows, as described here:

https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

This shouldn't delete any of your data, but if you get to step 13 and are NOT asked to keep personal files and apps, back out and start over.

In order to be able to create an ISO on your computer, as the guide describes, you'll need at least 20 GB free storage on your computer.  Because your dxdiag crashed while running, I don't know how much you have, but you can check by opening a File Explorer window and clicking This PC in the left panel.  Ideally, you'd have at least 25 GB free to give yourself some wiggle room and for the longer-term health of your computer.  So please clear the requisite amount of space before proceeding with the repair install.