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puzzlezaddict's avatar
puzzlezaddict
Hero+
1 year ago

Re: Sims 4 won't start

@ChiaraTravaglino  Sorry for the late reply; I wanted a second opinion on this error since I hadn't seen it before.

Click the Windows key, search for Services, and run it.  Scroll down to "Windows modules installer," double-click it, set the Startup type to Manual, and click Apply.

Search in Windows for Command Prompt and run it as an administrator.  (This is important: choose the admin option specifically.)  Copy and paste this command, and enter:

sc config trustedinstaller start= demand

You should see a "success" message; let me know if you don't.  If the command is successful, enter this command:

net start trustedinstaller

Restart the computer and try to run sfc again.  Let me know how it goes.

4 Replies

  • ChiaraTravaglin's avatar
    ChiaraTravaglin
    1 year ago

    Just done everything and again there’s written 

    “Windows resource protection unable to start recovery service”

  • ChiaraTravaglin's avatar
    ChiaraTravaglin
    1 year ago

    Hi ! Sorry for my late reply, I tried to do what you told me but it’s a bit difficult for me, especially because I’m Italian so I’m worried to install something that I can’t totally understand; but today I tried again Sfc and there’s written “ no integrity violations found”; and obviously The sims still can’t launch 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 year ago

    @ChiaraTravaglino  It's really important to try a repair install given the errors you've been seeing.  So please either find a different guide (and I can't read Italian, so I can't help there), or plug this website into an app or service that translates for you.  Google Translate can handle whole web pages and images.

    If you do get through the repair install and still can't play Sims 4, please post a new dxdiag.

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