Re: My game keeps crashing!! HELP A SAD SIMS PLAYER! OCTOBER 2024
@Vanilla5pice Some of the Sims 4 crashes in your dxdiag look like the crashes currently related to ReShade and GShade, so if you use either one, please remove it and repair the game (again, if you have already).
Either way, please also disable Game Mode and Game Bar, both under Windows Settings > Gaming.
If that doesn't help, please try playing in a clean boot:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.
Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.
If this works, you can selectively reenable services until you find the one that's causing the problem, and you'll know what to uninstall or at least leave disabled for now.
