Re: Refund Apex Coins

Just had the same here.  Makes you sick.  Keep saying that there is nothing thatbthey can do yet they still keep your money.  I've had 24,900 coins allocated, spent straight away but not by me.  Just say to speak to microft.  What I can tell you about your problem is this.  firstly ask for a refund with Microsoftb if that is where your billing is.  IOf they won't refund go to EA.  They require screenshots as to proof of purchase.  One of your microsift account and one of your EA game saccount.  It takes a while to get iot out of them but they can look and see if any coins were allocated for that purchase.  When they say that they have no record you then need to screenshot at certain points on your account and send it to them.  They will then manually allocate your coins to yiou.  But they are no into refunds.  Had tp do this twice but I did get it done.  Speak to them about how to verify the purchase and they should do it.