Re: Game doesn't launch at all (EASY ANTICHEAT BANNER and closing)

@janibek0606  Used to work for me too, don't have it installed right now to test it. If you got it try it and see if it works or not, read on ubisoft forums that they removed support for SSE4.1 in the last patch so it might not work.

i tested with q6600 and e5450 but cant lauch.

tried with i3 2100 and works fine.

We got our answer, those CPUs' don't support SSE4.2 but the I3 does. Nothing we can do about it at the moment just have to wait for the devs to fix it if they'll ever will. 

Seems like SSE4.2 is the cause of this indeed. I also have a core 2 quad Q8400 and nothing in this thread helped. Running Titanfall 2 just fine. We will have to hope Respawn fixes this fast.

No It Aint. I got And It Still Aint Work

I done Try'd Everything I Dont Kno Wot It Is Plez Fix. I done Did All Dat Nd My CPU Supports SSE4.2 

Hi all, I just want to clarify that this thread is for the issue where you get to the EASY anti-cheat banner, then the game doesn't run, with no error message. 

If you have any software installed that changes how Windows runs, or that controls any peripherals, please try uninstalling these.

Examples include:

Uninstalled Classic Shell
EVGA LED Sync
Logitech Gaming Software

ASUS GPU Tweak

Also, make sure your Windows is completely up to date, check back with Windows Update until it gives you the all-clear. 

Thanks to @frankie519 @stevie-b111 @Starfighterzor @Vaex_darastrix  and anyone else I missed

@DaLoosa Also found that a reinstall of the Anti-cheat software helped

"Here's what I did to re-install the service:

• Run C:\Program Files (x86)\Origin Games\Apex\EasyAntiCheat\EasyAntiCheat_Setup.exe
• Clicked the "Remove" link in the bottom left corner and waited for removal to finish.
• Clicked the big blue "Install" button in the middle.
• Clicked the "Finish" button to close the window."

@katowito You mention changing your language, can you clarify what language you were using and what exactly you changed?

I also need to point out the minimum requirements for the game, which can be found here: https://answers.ea.com/t5/Technical-Issues/Apex-Legends-PC-System-Requirements/td-p/7424938

Unfortunately many folks posting here are using hardware that's below the minimum requirements for CPUs, which are listed as an Intel Core i3-6300 3.8GHz  or an AMD FX-4350 4.2 GHz Quad-Core Processor

If we can find out anything related to the instruction set concerns raised in the thread, we'll let folks know.

Yesterday i had the r5apex.exe application error too, i uninstalled origin and game, to do a fresh install. Now i get a new error message from EAC. It says... Untrusted System File (C:\ProgramFiles(x86)\ORIGIN~1\Apex\amd_ags_x64.dll).

So, i am gonna try the steps here and i will reply back. Although i know nothing will help because my system is... let's say old.

Windows 7 SP1 64-bit

Q6600 2.4GHz

8GB RAM

GTX 750Ti (4GB)

I don't understand minimum system requirements in this case, cause I think my Intel Core 2 Quad 6600 is atleast on par with the i3 listed in the specifications. I ran Titanfall, PUBG etc. on good settings with this processor. I hope the devs can find a solution

i have intel core 2 quad q 9550 at 3,5ghz and gpu 1060 ti , i run every battle royale game at 100 FPS  easy. This game not even starting after EAC screen . I guess they force people to change older cpu despite they are still working very well l. Dont force me to buy i3 2100 on which is working cuz q 9550 OC is way better than that * lmfao.

Why do people still recommend to update drivers, windows, etc when they clearly don't have older CPU's. Guys, if you have i3's i'5 i7's then this problem is different than yours which you fixed by updating windows. 

@EA_David  @EA_Atic  Can't you guys test with a core 2 quad cpu doesnt matter model from q6600 up to q 9600x and solve it already instead of asking us to uninstall and reinstall thing all over again which obviously after 25 pages of spam is not working and you keep writeing same thing to do but it was already made and still game not loading after EAC ?

@luci141 That hardware is below the minimum requirements for the game, sorry.

However others have posted in the thread who hit the requirements, and troubleshooting can help in those cases. 

It may be related to others softwares running at the same time (steam, word or whatever). I don't see why sometimes I can launch it, and 10 minutes later, I can't. I don't think it's a hardware / driver issue (at least in my case)

I can literally run Titanfall 2 and my CPU is bellow the requirements but i can't run this? * you guys are just lazy and don't want to let the CPU's with SSE 4.1 to run the game.

Ok, i reinstalled EAC, put an exeption for Origin, Origin Games and EAC files in my antivirus, manually installed DX and C++, changed the game's language but again... nothing. So i'm gonna leave it to Respawn. I'm done.

And please don't say to us that our specs are below minimum requirements. Because with my specs i can run Crysis 1, 2, 3 (still badass heavy games\benchmarks) pretty well and of course most of today's games and all of the battle royale games. So don't say to us these things. Excuses, nothing more. There is nothing special about Apex Legends, is just another Battle Royale. I won't buy a new cpu or update my Windows, just to play it, from the moment i now i can play the most recent games. Cudos.

So does that confirm that there won't be any support for older processors anymore? Even tho the rest of newer games still run with them?
@EA_David

I mean.. shouldn't Respawn themselves respond whether they'll do something about it or not?

@EA_David The thing is that a lot of game run decently including Titanfall 2 even if the hardware is below the minimum requirements. No Man's Sky, MGSV and other games had the same SSE4.2 problem but it got fixed and ran quite well on Core 2 Quads EVEN if they were below minimum specs. It seems that this is just a hardware cap. Some people still rely on old hardware because they can't fork out hundreds of dollars for new components when they have rent to pay and other necessary day to day stuff in countries where the pay is quite low. A low end i3 CPU can start the game and play it, a high-end old Core 2 Quad can't even start the game even if it could run the game better, just look at No Man's sky as an example of this.

There was a similar pronlem with fortnite about a week ago. After the v7.30 update, people who had older cpu's like core 2 etc weren't able to load into the game but in 2 days epic rolled an update to the game and fixet it even tho i was such a small number of players who couldn't play. 

This game just doesn't care for the comunity.

I have a core 2 duo E8400 3.00GHz and the game won't open for me too.

Im just waiting, havent tryed any of the advice given here cuz i see that it is not working for other people.

I suppose it only depends on their good will if they are going to patch that or not to be honest because as you can see they can literally just say that your CPU is ,,below minimal requirements'' even though CPUs listed by people here perform better than ones in requirements but dont have some instruction set. I have CPU that has these and im getting same EAC errors by the way ironic is that ive already helped people to play the game and myself cannot run it after trying everything lmao.

same cpu and same issue

Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i5 7400 @ 3.00GHz 
Kaby Lake 14nm Technology
RAM
8,00GB Single-Channel Unknown @ 1197MHz (16-16-16-39)
Motherboard
MSI H110M PRO-VH PLUS (MS-7A15) (U3E1) 
Graphics
2260WG5 (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 1050 Ti (ZOTAC International) 
Storage
931GB Seagate ST1000LX015-1U7172 (SATA)

---My game starts normally however, it returns to the origin after asking to click the mouse ... I made all the options mentioned above but no subtle effect ... on the SSE4.2 my CPU supports and I still continue with this problem anyway I am 1 as much as angry