Re: Crash after update Season 1
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GTX 1080ti
Enter RAM memory size in GB 16gb
What is your gamertag/PSN ID/EA Account name? Krazy_Kris19
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? has occured with various legends
Which Legends were your squad mates using (if applicable)? happens with any combination of legends
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. For this log I was just outside of market
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. in a fire fight
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 3
When did this happen? (dd.mm.yy hh:mm) 20.04.2019:12:57pm
How often does the bug occur? Occasionally (10% - 49%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game closes and I get a crash log notification window
What should be happening instead? Continuing to play without issues....
Steps: How can we find the bug ourselves? by playing the game...
Crashing several times a day while in game. This is my latest crash log, any ideas? Already tried different gpu drivers, repairing the game, Windows 7 compatibility mode, and running as admin.
crash:
{
R5Apex: 00000000002F2DCA
EXCEPTION_ACCESS_VIOLATION(write): 00000000000004C3
}
cpu: "Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A810B
ntdll: 000000000008FD56
ntdll: 00000000000A46AF
ntdll: 0000000000004BEF
ntdll: 00000000000A341E
R5Apex: 00000000002F2DCA
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 1
rbx = 0x000000242BBBBC20
rcx = 0
rdx = 2
rsp = 0x000000242BE0FB00
rbp = 854 // 0x00000356
rsi = 0x000001A80BBB4420
rdi = 1219 // 0x000004C3
r8 = 0
r9 = 199200 // 0x00030A20
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x000001A530DE8010
rip = 0x00007FF6427C2DCA
xmm0 = [ [710216.5, 0, 0, 0], [0x492D6488, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [3381982.5, 0, 0, 0], [0x4A4E6B7A, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [2.3625739, 0, 0, 0], [0x40173469, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [1677939, 0, 0, 0], [0x49CCD398, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [2414260, 0, 0, 0], [0x4A135AD0, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [1033.2938, 531.40656, 375.5304, 25.619019], [0x44812967, 0x4404DA05, 0x43BBC3E4, 0x41CCF3C0] ]
xmm6 = [ [2414260, 0, 0, 0], [0x4A135AD0, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [576081, 2742336, 3.4028235e+38, 3.4028235e+38], [0x490CA510, 0x4A276100, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm9 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081
