Forum Discussion

Re: Season 2 Update Stuck on 36% on Origin Launcher

@lemstry The Fix i Know That works for that case i tested in another games is going on your page where apex legends is and just change the name of the page to apex legends2
And you download should start again


Hope this quick tip help you out

Let me Know !

king Regards,
Banned_Che

14 Replies

  • ray5885's avatar
    ray5885
    6 years ago

    Hey! I fixed it by:

    1. Uninstalling Apex Legends
    2. Clearing Origin cache using these instructions: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
    3. Restarting
    4. Reinstalling Apex Legends... possibly to a different folder (don't remember which drive I had it installed on at first... I may have had it installed on a D: or E: drive... I reinstalled it to C:.

    During the re-download, the Playable mark was 39%. It got stuck there for a few minutes (maybe between 2 and 5), then moved on.

  • @Xesque_Che I'm a little shocked that this worked, but it did! I tried everything else on this forum and they didn't work.
    Thanks for posting your fix 🙂

  • Xesque_Che's avatar
    Xesque_Che
    6 years ago
    @Acciptirade
    Hello there im glad to see that my tip work with you !
    I faced a lot of issues with my games this past months .

    Im really enjoying to help people out here !

    Have great games !

    I see you around .
    Appreaceate your reply !



  • Zeelmaekers's avatar
    Zeelmaekers
    Hero+
    6 years ago

    Thanks for sharing this information @Xesque_Che :eahigh_file:

    Let's hope this is also the solution for more people. 

  • Xesque_Che's avatar
    Xesque_Che
    6 years ago
    @Zeelmaekers
    Thank you very much!

    Lets Hope my tip reach more
    people and is almost 100% is gonna help all of them .

    Lets Make This Comunity Big and great again !


    We are here to help !

  • TidoBlack's avatar
    TidoBlack
    6 years ago
    @Xesque_Che I don't understand what you mean when you say "page where apex legends is and just change the name of the page to apex legends2" what page are you talking about? can you be more specific please
  • @TidoBlack sorry if i take too long to answer you ,
    You need to go on your HDD or sdd where apex legends is located and you need to change the name of the folder
    e.g. "apex legends" to "apex legends2"

    Hope now i provide
    You a more detailed tip


    Be sure you reply
    If is helpfull for you
    Have a nice day !

    King Regards ,
    Banned_Che
  • TidoBlack's avatar
    TidoBlack
    6 years ago
    @Xesque_Che Thank you so much this worked. My folder name was Apex I renamed it to Apex2 like you said. The update restarted for some reason and it said it will be playable at 39%. I left it alone and went to bed as soon as I woke up the game is fully updated. Thanks once again my friend.
  • @TidoBlack
    im really glad that i helped you out !

    Enjoy your game and have fun !

    See you around ,

    King Regards,

    Banned_Che
  • Nier93's avatar
    Nier93
    6 years ago

    the reason why it worked is the fact that when you keep the name of the folder as apex, the lancher will make an update of the game, but when you change it the lancher will not find any game to update so the full download of the game will start. the original problem is not that the update is stuck but the instalation that will happen when the game reach the playable point is stuck ... thats really suck some ppl have a really weak net connection and have to wait day to download it again ... disapointed ... 

  • can i request a screenshot where the exact folder is needed to rename?

  • Nier93's avatar
    Nier93
    6 years ago

    ok just found a solution that will avoid to download the game from begining, you have to go to the folder where the game is installed and then delete all the files ( only files, dont delete folders ), you have to close origin before ofc, open origin again and it will download for 100mo files and start to install the game again, few seconds after the game will be playable and the update will continue 🙂

  • Xesque_Che's avatar
    Xesque_Che
    6 years ago
    @Ivannavii10
    You need to go on your HDD or sdd where apex legends is located and you need to change the name of the folder
    e.g. "apex legends" to "apex legends2"

    Hope now i provide
    You a more detailed tip


    Be sure you reply
    If is helpfull for you
    Have a nice day !

    King Regards ,
    Banned_Che