Re: How do I contact respawn for help?
Hey @SamuraiASM5
In most cases, players don't contact the studio directly.
Can you maybe provide more information about why you want to contact them? 🙂
Forum Discussion
3 Replies
I am trying to contact them because not once but twice my apex coins have been gone off of my account with our anyone having my account.
- @SOULTAKER5050 I highly suggest changing your pw and putting 2 factor authorization on your account to ensure it is not hacked in some way.
Also ensure that no one in your household is going into your account. I've seen people come on here many times saying their brother or sister went into their account and used their stuff.
Other than that you need to go to EA help for this one. 
EA_DavidCommunity Admin
Hey, as folks have noted, direct contact with Respawn isn't common, but for general support you can reach out to help.ea.com.
Coins going missing would indicate your account may be compromised, or someone local is using it without your permission.
If you think it's someone local be sure to lock your system, but if you think the account may be compromised, you can use the steps here to update your password, and you can add extra security here. It's usually best to change any shared passwords for other accounts/services too.
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