Forum Discussion

Icewallowcome98's avatar
6 years ago

C:\Program Files\Common files\EAinstaller\Apex\Cleanup.exe

hello my problem is that my computer has no files of Apex Legends and is still taking up space how do i permanently uninstall apex from my PC and a common error keeps coming up like "Windows cannot find: C:\Program Files\Common files\EAinstaller\Apex\Cleanup.exe make sure you typed the name carefully and please try again" this error may be the cause but i could not find this file in my computer.

3 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey there. 

    Have you checked out CCleaner to see if that might help? It may be able to remove those phantom files. For more info check out the EA Help website

    Let me know if that helps. Thanks!

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi all,


    Since this is an older thread that's been inactive for a couple years I am going to lock it to prevent necro-posting. 

    If you need some help with a similar issue please feel free to create a new thread, and we can take a look. Thanks!