starlord9085
5 years agoNot applicable
Got banned for no reason
I never cheated in apex. i took a break from apex and when i tried to open the game, i had to log in again which never happened before. and as i tried to join a match it showed that my account is banned. i reached to EA customer care and they said that they wont remove my ban. i cant believe this . it used to be my favorite game and now i cant even play it anymore.
Hi @starlord9085,
The support team are unable to lift bans as are we, the forum staff. It would be best to chat to Terms of Service. They take a look into bans and will get back to you on it. You can connect with them by filling out the webform. Here are some Tips for filling out the webform.
- EA_Lanna