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beansV7's avatar
beansV7
Not applicable
5 years ago
Solved

EA play charms not being added

I have not obtained the new Ranger weapon charm but I have EA Play (steam) so I don't know how to get it 

  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi @beansV7, 

    If you still aren't seeing the EA Play charm, please reach out to the EA Help team so they can take a look. 

    For more details on how to set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook instead, if you'd rather. 

4 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @beansV7, 

    If you still aren't seeing the EA Play charm, please reach out to the EA Help team so they can take a look. 

    For more details on how to set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook instead, if you'd rather. 

  • beansV7's avatar
    beansV7
    Not applicable
    5 years ago
    @EA_Kent ive already sent a case to themand they keep saying I need to turn off the game but that dosent work
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @beansV7, 

    If it still hasn't arrived please follow up with them so they can take another look. Unfortunately missing content isn't something we can look into through Answers HQ. 

  • stayinyuhlane's avatar
    stayinyuhlane
    Not applicable
    4 years ago

    I have not received my ea play charm i have been waiting for over 2 weeks

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