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asukojo's avatar
asukojo
5 years ago

Re: Prime Content

@PSYCHOTIK489 


The drama start when you've multiple accounts using different emails (like I had) and your browser stored your login so when try to link, it linked to the one currently log in.

Steps to fix this:
1. LOG OUT all EA accounts , including APEX FORUM (very very important step).
2. Go to prime gaming, login with your Amazon account : https://gaming.amazon.com/loot/apexlegends
3. Click ""Link Game Account"" , it will ask you to put your EA account login you want to link (username and password).
4. Check the pairing: https://myaccount.ea.com/cp-ui/connectaccounts/index"

5 Replies

  • PSYCHOTIK489's avatar
    PSYCHOTIK489
    5 years ago

    I logged out of all ea accounts, re linked my ea account to my Amazon account, checked under connections and it shows it linked but still no content in game

  • asukojo's avatar
    asukojo
    5 years ago

    @PSYCHOTIK489  It should show like this, is yours the same ?

    If yes, try to log out/restart Apex/console and login back in.

  • PSYCHOTIK489's avatar
    PSYCHOTIK489
    5 years ago

    Mine only shows Amazon so now i need to figure out how to link my xbox live account

  • PsychotikSaint's avatar
    PsychotikSaint
    5 years ago

    @asukojo I got it figured out. Apparently i had 2 EA accounts so i just unlinked Amazon from the wrong one and linked it to my primary one amd everything worked. Thanks for all your help

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