Lost all progress on my account
Started playing again after like half a years break to see that my account has been entirely reset. My stats are all reset and my unlocked characters have been lost. I saw on twitter that other people were having this issue like 4 days ago but apparently that has been resolved. I'm on the only ea account that I have, that I have always used for Apex Legends. Any help is appreciated, thanks.
Got it, thanks!
As far as I know that shouldn't have caused any issues. I wanted to see if you had changed the email on the account because recently there was an issue that was causing some progress to disappear when changing the email. It doesn't sounds like that's what happened in this case, though.
When you have the chance I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. I'm afraid that we don't have the ability to look into missing content here on Answers HQ.For more details on how to set up a case with them visit the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer.
/Kent
