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KCLucky's avatar
4 years ago

GData Security Antivirus / Untrusted file GDAMSIx64.dll

I am at a loss and no matter how much I goggled different variants I can't find anything on this issue. My GData Antivirus program had a patch yesterday and I can't login into Apex anymore ever since. I tried loading up the game today and I am greeted by the "Register, you need an account to play the game" menu. When I close the game I get hit with this error message as seen here Error [Imgur.com]. Looks like Apex' Anticheat and GData don|t get along anymore. I have no idea about any of this stuff. Maybe someone can help me out here? ☹️ 

the only thing I found about untrusted files was this website link Apex Legends untrusted system file error: What is it and how to fix it [Dexerto.com] . I followed the instructions but it didn't help. 

Thanks for your time! 

2 Replies

  • I assume if you disable Gdata it all works again? @KCLucky

    I would recommend reaching out to Gdata about their latest patch.

    /Atic
  • Hi

    i had the same issue with bf2042

    i reached out to G DATA and got following answer:

    there is an issue with an microsoft certificate which will block gdata in easy anti cheat.

    only way to fix it until easy anti cheat changes something:

    1. Install "old Version" of GDATA 

    you can use following links or ask the support chat from gdata

    Total Security:

    Klicken Sie hier, um die G DATA Total Security herunterzuladen.

    Internet Security:

    Klicken Sie hier, um die G DATA Internet Security herunterzuladen.

    2. Install it but when asked to "update to new version" decline!

    3. you can use your account / licence key no problem & also Update all the virus signatures is no problem but you should not update the "engine / program version" until G Data will get a fix and notifies us.

    hope it helps kinda late 😉

    best regards