Re: Apex Legends Incorrect Rank Rewards
Have you tried the live chat for your missing content?
The EA staff here on AHQ cannot help directly with account issues.
If you need to speak with one of the chat support advisers, this got me to live chat:
You can contact EA live support at
https://help.ea.com/en/contact-us/
Then to speak with a chat adviser choose the appropiate options:
Game eg Apex
Platform eg Xbox1
Topic eg Manage my account
Issue eg manage payment details
Recommended support option will be email or live chat at the bottom of the page.
Then you can choose to begin a live chat.
There may be some waiting time.
Best of luck.