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EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Your account has been disabled

Hey  @zelothegod1130   

Your account may be disabled due to inactivity for example. This would only happen if you haven't used it for a very long time. 

Please try to use the last email address registered on that account to reset your password.  

In case of any further issues, contact our support team. To reach them:   

   

On the EA Help homepage, type 'EA App' into the search bar and select the tile that appears.   

Select See all help topics.   

Select the Manage my account category.   

Select I need help logging into my EA Account.   

Under the heading 'Still need help', the available contact options should appear.   

  

Those should help you get contact options.    

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