Re: Error , please reinstall

Barry! Thank you for laying eye's on this post!

I was afraid to respond this morning as the suggestions you made have all proved unsuccessful so far. 

I have tried the direct x fix and nothing

I am running (clears throat, wait for it) Windows 7 home premium circa 2009 - yeah my pc is goated and still alive, ran the game fine though previous to this patch, although other patches have also broken my game momentarily.

These are all suggestions from a youtube video that has success in the past with this issue. Non have worked for me though. 

Step 1) Update Windows

Step 2) Install Media Feature Pack: If you are using N versions of Windows: https://www.microsoft.com/en-us/softw... https://support.microsoft.com/en-us/h...

Step 3) Navigate to C:/Windows/System32 and delete d3dcompiler43.dll (Copy the file save it somewhere as a backup) Now visit this Microsoft link to DirectX End-User Runtime Web Installer to install missing files: https://www.microsoft.com/en-us/downl...

Step 4) Microsoft .NET Framework Repair Tool: https://www.microsoft.com/en-us/downl...

Step 5) Install Visual C++ files from Microsoft website: https://support.microsoft.com/en-us/h...

Step 6) Repair the game files in Origin

10% left on another reinstall so I will see how this goes for now.

Apex still doesn’t open. 

The easy anti cheat rectangle pops up and the game tries to process and then the same painful error to “please reinstall your game” lol

I wish it told me to to touch grass or something, just being told that after you’ve gotten used to playing hours every day is rather brutal, especially with new changes etc waiting for us. 

I am still getting the same error message. I’m reinstalled, repaired everything, done any and all suggestions mentioned here on the forums 🙂

 
Will there be a follow up patch to address these issues, or am I just done playing the game I’ve been spending hours a day on for over a year now?

Giving this thread a bump, as we come up on a week that the game has been unplayable since the last update.

I've been going outside and touching grass, and it isn't as fun as playing Apex was.

I was really hoping for a small fix on Tuesday but it didn’t happen, hopefully we don’t miss the entire season 😢

There's an event starting next Tuesday the 23rd, and the issue is a listed as under investigation on their trello. There's a good chance it might get a hotfix then.

Yeah I really really hope so, I still haven’t been able to log in once all season. 

Just hoping some other people who have the same issue see this and might post a fix. 

Heeeelllppp!!!

It’s a good thing wow had a big content update the same day as season 17 here, at least I’ve still got something to do lol, checking this feels like a lost cause. 

Update game. Game full of bugs. Ship game anyway… loads of players with thousands of hours in the game unable to play… forced to play something else. That’s some wild marketing there. 

There is finally an update! 
I am updating my game right now and I really really hope I can play season 17 now 🤦‍♂️👋🏼🥳

25 gig update? Huh lol 

Sheesh, that has to be the most painful way to kick off the weekend lol. 

Update fixed nothing, same exact error.

There is a problem with your game’s setup. Please reinstall your game. 

I haven’t even been watching twitch or any of the competitive scene anymore… nice feeling alienated towards the one constant I had in my life. Thanks for the update. 

Another week and still can’t play apex. 

People point out the trello board, and whatever it is they do or don’t do lol, it’s been under investigation without any updates whatsoever since May 11 at 6:06 pm…

Updates that break the game 

over and iver

Stopped playing in 2020 for the same reason 

this happens every year basically 

loose a month or two lol, miss an entire season because you can’t test your own updates. 

gg

Hope you never figure it out and you loose more players 

Still can’t play the game. 

The “trello board” which was mentioned by the EA mod has done nothing with the error, no update since adding it to an investigation on May 11th…

There have been game updates… I download and install… gets to finalizing and then stops and goes back to the main screen telling me there is a game update….

Restart update again, finalizing/wrapping up - update complete - launch game - updates required…

Why is this so painfully frustrating every time you update/load new seasons. 

I’ve stopped playing in the past on previous accounts for the same reasons… come back seasons later and it works… put in thousands of hours again… update and I can’t play …