Community ManagerHey folks,
Just passing by to let you know that the team is looking into this and we require the following to continue investigating:
- Whats the exact amount of coins you are trying to purchase?
Thank yall so much for the patience so far and for sticking with us. 🙏
Hello,
As of this previous season for Apex Legends, I have wanted to purchase the Karambit Heirloom.
I was able to seamlessly put in $100 into my steam wallet at start, and after clicking enough I was able to finally buy a $40 version and a $60 version of Apex Coins. I tried all the denominations multiple times and none of them seemed to work, starting with the $100 deal first.
I had to use a second computer with a different installation to get the $60 version to work, and still currently i'm unable to purchase any version of apex coins through steam wallet funds using a card that I've used for online purchases through Steam for multiple occassions. My game just gets stuck on "Store Content Processing" and no order is completed and the funds from my wallet and never claimed.
Also can not buy coins through Steam, first I was able to buy 2150 and 4350, but now when I click on the button "authorize" the purchase of coins - nothing happens, and apparently the problem is just on the side of apex, other games I can buy in Steam.
It's happening my side as well. I could purchase the 4000 coin bundle no problem, but it doesn't want to work with the 11500 coin bundle (10000 + 1500 bonus)
I put $70 in my steam wallet, to buy stuff on apex, and it won't give me the coins or take the money. as money hungry as ea is, here I am trying to throw $70+ at them, and yalls system won't let me lol
Hello,
Could anyone tell what is the problem with Steam and Apex Legends coins purchases? The thing is I spent about 300 euro already and my account was marked for suspicious activity. And they won't let me buy the coins anymore. I would appreciate if you could help me.
Justas
Community Manager
