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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Elite Controller Bumper

Hey there, @dSKyNafinchin 

I've sent in my Elite 2 controllers multiple times for right bumper issues as well as clicking down on the left stick. Microsoft has been really good about fixing/replacing them. Typically, I have my controller back within a week. I'm not sure about another alternative though. These controllers are pretty great.

13 Replies

  • @EA_Aljo I absolutely love the controller! I originally got the series 1, and loved it. I can never go back to not having paddles, Lol

    Are you sending them in for repairs/replacement while no longer under warranty? My warranty ran out a few days after I had the controller replaced, so I didn't think Microsoft would do anything with it. Out of curiosity, how much do they charge for fixing an issue like this with the RB? If I can get it fixed or replaced again by Microsoft, I would definitely prefer to just stick with the Elite. I just didn't think they would do anything once it is out of warranty.

    I still have my series 1, as well as my standard controller that came with the console, so I would still be able to play games while I wait for it to come back and whatnot. I just can't use the old series 1 for Apex, because it has really bad stick drift, and I have the dead zone set pretty high to compensate
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @dSKyNafinchin 

    When they aren't under warranty, it's $100 USD for repair/replacement. It's pricey but beats buying a new one. I have 2 of them so I can always send one in for repair and still have one to use. The durability, in my experience, has gotten better in the last year or so. I was getting them repaired every several months, but the last 2 were working well for about a year before I had to send them in again.

  • pandareno1999's avatar
    pandareno1999
    Hero+
    3 years ago

    I am going to give a very big two thumbs up for AIM Controllers, and I believe that @hayhor  will back me up me on that. 

    I've been using their PS5 controller for just under half a year, and man is it a good controller.  Five months in, I can set a 1% deadzone with minimal drift, and the paddles are very well designed.  I used Scuf before that, and the only thing I could say might be a little nicer on the Scuf is the smoothness of the thumbsticks' movement.  My Scuf, by contrast, had stick drift pretty much right out of the box. 

    I liked my Scuf, but by the time I had owned it for as long as I've been using AIM, both sticks had major drift and one of the paddle buttons wasn't working properly.  I simply cannot recommend them due to their apparent QC issues.  I sent it to them to be fixed (after warranty period expired, of course) and the cost to have it repaired was about the same as the cost of a new Sony controller, lol.

  • @EA_Aljo I appreciate the info! I'll definitely have to see about getting mine repaired/replaced soon. No matter what I decide, I would like to continue using my Elite controllers as long as I can, even if I try another brand as well

    @pandareno1999 I'll have to look more into these when I get home. At first glance at their website, it doesn't look like they have the bottom/rear paddles? I definitely have to have paddles on my FPS controller, these days. I only looked at their website for a minute though, so I might have just not seen it yet. I appreciate the recommendation and info, as well! I'm looking at all options, at the moment.
  • pandareno1999's avatar
    pandareno1999
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    3 years ago
    @dSKyNafinchin Of course they have paddles! Even without having read your post through, I wouldn't be recommending it otherwise. You just didn't look through the build options enough yet.

    When I was looking for you, I noticed something that's a bit of a bummer. It appears that the xbox controller does not have an option for fully re-mappable buttons like the PS5 controller does. You have to choose which buttons will be assigned to the four paddles and that's what they will be forever I guess. But it's possible I'm wrong on that. An email to them should clear up the question.

    Since you've been playing with paddles already, I'd reckon you know which paddles you want assigned to which buttons. Any and all of the paddles can be removed easily - I only use two myself.
  • dSKyNafinchin's avatar
    dSKyNafinchin
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    3 years ago
    @pandareno1999 Haha good lookin out! I'm ok without paddles when I'm playing Farming Sim or Assassin's Creed and whatnot, but they are a MUST for any FPS

    Hmmm, I'll definitely have to get clarification on that before I go ahead with a purchase. That's one benefit of the Elite controller that I really love. I have different saved controller configs for different games/different genres. I don't use the same paddle layout for each game. If all else fails, I could get an AIM and config that paddles strictly for Apex, and just use it for that.

    I'll definitely be looking into these more. Much appreciated!
  • hayhor's avatar
    hayhor
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    3 years ago

    @pandareno1999I'm going on almost 10 months on my aim controller. No noticeable drift. One under button fatigued and broke 6 months in but for $10 they sent me another set of 4 buttons. I'm pretty happy with this. When I finally get to a major repair point my plan is to buy another one and send this one in for repair.

    I used to go through 1 dualshock 4 every 6 months due to sticks wearing out.

  • Something I want to mention, that isn't very well explained on AIM's website, is the thumbstick setup.  They are fully modular (I think similar to elite?), with top parts that lock very securely in place. There are two styles, one the same as PS5 sticks and one more concave like old xbox, which is the type I use.  Each comes in three heights, and the controller came with the ones I had selected as well as an assortment of the other style and heights.  I preferred one of the ones that came with the sampler, and I just ordered several more of that design once I had decided.

  • @hayhorWait, what?!? My controllers typically last years, Lol. That's why I'm so disappointed that my RB went out so fast, twice. My buttons/triggers have never gone out on me, that I can recall. The only reason I ever have to replace controllers, is due to stick drift after a couple/few years (aside from the Elite 2 that prompted me to post this thread)

    @pandareno1999  I can work with that. On my Elite, I tend to use a taller, concave stick for my aiming, and a shorter, convex stick for my movement. As long as they send me a couple options, I should have no problem finding a pair that works for me. Are they magnetic, like the Elite controllers?

  • pandareno1999's avatar
    pandareno1999
    Hero+
    3 years ago

    @dSKyNafinchin No, they have a socket, which clicks very securely into place.  I used one short and one tall on my Scuf, and that's what I ordered.  But the PS5 controller is larger than the PS4, and the tall stick turned out to make for too big a stretch for my small hands.

    Another popular option is Battle Beaver, but I hear about the same QC issues with them that Scuf has.

  • hayhor's avatar
    hayhor
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    3 years ago
    @dSKyNafinchin I think I press my sticks hard? I dunno. It started happening after I started playing Apex 2 to 3 hours a day.
  • hayhor's avatar
    hayhor
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    3 years ago

    @pandareno1999Is it weird I got the standard height sticks and then add kontrol freak extensions? I like the soft tops and they are replaceable. I wear a set out every 8 months or so.

  • @hayhor Not at all weird. The shortest of the three is the one my hands like. If I used the PS5 style I'd probably put a KF on it too, but I like the feel of the xone sticks a lot. They have a nice grip to them that reminds me of the Scuf sticks a bit (I LOVE those).  So far no wear on those, though I have replacements ready.  I replaced my Scuf sticks just about as often as you do your KF.

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