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EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Merging EA accounts to get cross progression

Hey @dpasomnk,

To clarify, if you had progress on separate EA accounts, this was never able to be merged even before October 26th. This is not what's changing with Cross Progression.

Progress is stored on the EA account level, not individual platforms like Steam, Xbox, PlayStation, Switch, etc.

Cross Progression is allowing you to access the content on an EA account with any platform connected to that same account, not bring over progress from a different EA account.

If you had unlinked a platform to try this out and ended up losing progress as a result, you'll want to try re-linking that platform to the original EA account to restore the progress.

4 Replies

  • dpasomnk's avatar
    dpasomnk
    2 years ago

    Thank you for reaching out and clarifying, I will attempt to relink and get my items back on the older ea account.

  • MarvelMayne's avatar
    MarvelMayne
    2 years ago

    My account got banned for no reason juts trying to unlink my xbox account from one EA account to add it to my other one which has my steam account on it how do i fix this 

  • DzPrizma's avatar
    DzPrizma
    2 years ago

    How will it work in the case which I switched from my level 700+ Xbox account to PlayStation recently? I have an old existing ps account that is connected to the same ea email as my Xbox but never logged into apex until after the 26th on the PlayStation account. I understand I won’t get any of the packs/ skins on this new account since it was made after the 26th, but will my Xbox account data cross progress/ merge so I can play with that on PS5?

  • rymi1234's avatar
    rymi1234
    2 years ago

    I got the message then linked my accounts and still haven't received any thing from the other account. Is there a way to fix this?

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