Re: Cross Progression: I have 2 EA Accounts. What do I do?

Okay, thanks. As I stated before, My PC/Steam account is linked to an email with the EA account that I can no longer get access to. Is there any way you can help me unlink my Steam account from the EA account if I don't have access to the EA email?  

Hi @mattshep1,

Please get in touch with support if you don't have access, as we can't make any changes to your account via the forums.

https://help.ea.com/help/faq/using-ea-help

Okay, could I also just make a new Steam account and link that to the EA account associated with my Xbox account? Then when I boot up Apex on pc can I have my Xbox account? Or is there going to be an option when I boot up Apex, can I choose which EA account I want to play with if you have more than one?

Im just trying to figure out what are the best options and how many options there are in order to just use my Xbox account on my PC.

So if I were to make a new Steam account, say today, then link that to an EA account that is also linked to my Xbox account that has tons of progression on it. When cross-progression goes live, will I be able to log in on Apex through Steam, and have that Steam account and Xbox account merge through that same EA account? I read that any new account that is made after October 26th is not eligible for a merge. 

@mattshep1 

Yes. Any content you earned on that Steam account would not be merged if it was added after the 26th, but you're absolutely able to still link it to the EA account to access the other content.

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@mattshep1 wrote:

So if I were to make a new Steam account, say today, then link that to an EA account that is also linked to my Xbox account that has tons of progression on it. When cross-progression goes live, will I be able to log in on Apex through Steam, and have that Steam account and Xbox account merge through that same EA account? I read that any new account that is made after October 26th is not eligible for a merge. 

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@Doobizzle420 @exodium1988 

If you had progress on two separate EA accounts, that could never be merged, even before the 26th. Progress is stored on the EA account where it was initially unlocked, not any individual platforms. Moving a platform from one EA account to another will not transfer that progress regardless of whether that was done before or after the 26th. 

@EA_Mako per the new pop up that’s happening at the help desk: 

“If you have more than one Apex Legends account, your accounts will be merged to create a new cross-progression account. Your profile with the highest account level will become your cross-progression account.”

does this pertain to EA accounts as well? There’s also this:

“You might lose some content when your cross-progression account is created.

If you lose anything you can't get back through gameplay, we'll try to add it back to your account in the future.

We won't restore lost content that you can regain through gameplay.”

Does this count towards people who have 2 EA accounts and had to choose one over the other? Also, do Purchased Heirlooms, Prestige Skins, and packs towards completion of the event heirlooms and prestige skins get restored even if you can’t merge said EA Accounts?

full article via help desk here:

https://help.ea.com/en/help/apex-legends/apex-legends/apex-legends-cross-progression/

hi i have a question,my ps4 account is banned but my ea account has no issues,what if i create an xbox account and i link it to a new xbox account?will i be able to get crossprogression by login from xbox or i need to login first by the original account (psn)?

@ohMyyPaiN 

Banned accounts are not eligible for cross progression or merging.

as per my reply in the other post you posted about this you would first have to dispute the ban successfully.