Re: Double Cross map NVidia GTX780 crash

Hi,

I have a GV-N780OC-3GD http://www.gigabyte.com/products/product-page.aspx?pid=4621#ov

factory overclocked BASE:954MHz / BOOST:1006 MHz but I have tried to underclock it to standard according to nvidia spec

http://www.geforce.com/hardware/desktop-gpus/geforce-gtx-780/specifications BASE:863MHz / BOOST:900 MHz

This is doesn't help. Only Double Cross is crashes (one of the best BFH maps for my opinion)...

The rest of HW runs at native clock CPU, RAM 2x4GB 1600 MHz

I suspect that game is not tested enough on 144 Hz x FHD resolution...

@SGplay

Can you right click and Repair Game in Origin and let us know if that helps. It is possible the game assets for that particular map have become corrupt.

Hi,

I have "Repair Game" and played again on Double Cross map for 23 min until the same crash.

Took the error log:

Problem Event Name: APPCRASH
Application Name: bfh.exe
Application Version: 1.3.0.8
Application Timestamp: 5671da09
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.19135
Fault Module Timestamp: 56a1c9ac
Exception Code: 887a0006
Exception Offset: 000000000000965d
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: c0b3
Additional Information 2: c0b3115a3a26e490f7775641b9175dd0
Additional Information 3: e0b0
Additional Information 4: e0b084e2dd67e2da61e5199e4c4bebf6

Thanks.  

@SGplay

Can you try the following and let us know if the steps work:

• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Disable Origin in game: Origin, Application settings, Origin in-game, disable Origin in-game

Hi,

sfc /scannow did not find any integrity violations.

Origin in-game disabled.

Map crashed after 11 min.

What next to try?

Thanks

@SGplay

Please run the most recent video driver installer for your hardware/software combination and choose custom install and then clean install.

It may be worthwhile deselecting the GeForce Experience and 3D components of the installation.

---

@SGplay wrote:

Hi,

sfc /scannow did not find any integrity violations.

Origin in-game disabled.

Map crashed after 11 min.

What next to try?

Thanks

---

I found a solution on youtube for this problem, give it a try and see if it works: https://www.youtube.com/watch?v=aD6j3xTH-vg&index=79&list=WL

This one doesn't help...

@SGplay re you sure you have updated all of your GPU drivers?

If this was helpful and solved your issue, please press 'Accept as Solution' button to mark this topic solved. Then click the 'XP' button to award me XP.

I have removed during clean installation the GeForce Experience and 3D components of the installation, also HD audio but can't test the map cause all servers running the latest maps only.

The Cemetery and Chinatown runs perfect, the two others didn't played yet. 

Yes, I have reinstalled the 361.91. 

The latest one 362.00 is not installed yet...

@SGplay please try follow this link: http://www.tomshardware.co.uk/answers/id-1861097/directx-function-getdeviceremovedreason-failed-dxgi-error-device-hung-battlefield.html

If this was helpful and solved your issue, please press 'Accept as Solution' button to mark this topic solved. Then click the 'XP' button to award me XP.

Same crash on Double Cross map only. All new and old maps runs perfect except this one.

Problem signature:
Problem Event Name: APPCRASH
Application Name: bfh.exe
Application Version: 1.4.0.9
Application Timestamp: 56c3ceb0
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.19135
Fault Module Timestamp: 56a1c9ac
Exception Code: 887a0006
Exception Offset: 000000000000965d
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: c0b3
Additional Information 2: c0b3115a3a26e490f7775641b9175dd0
Additional Information 3: edca
Additional Information 4: edca993aae99cb6fb3f11077bb66c5bb

Going to install the 362.00 driver...

Now same problem on WIndows 10 (clean install, not upgrade from 7) 

Only Double Cross map crashes with NVidia GTX780

368.39 driver