Re: BF1 Crashing to Desktop

Thanks, but I had already uninstalled that update thinking it was the issue. I am still getting crashes

Hey @00Skip,

Please try the Steps below:

1. Manually Uninstall/Reinstall Origin:

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

2. Clear Origin Cache:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games

3. Perform a Clean Boot:

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

4. Turn off the Origin In-Game Overlay in the Launcher, and the Battlefield 1 Game Properties in Origin

5. Make sure Battlefield 1 has access with your Firewall Settings

6. Uninstall/Reinstall Battlefield 1

Try these steps, and let us know if you still need assistance.

Thanks 🙂 

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@B1UE_HAWK wrote:
uninstall two security updates one starts with 410 and another like 2xx i dont remember those exact number but yeah those two are the real culprit.. hope it helps btw those two updates came in recently so try//

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This is the main culprit from the last update:  KB4284835

I performed all 6 steps as well as uninstalled that windows update for a second time. Game seemed to run fine until today when it crashed and required a restart of the computer. I restarted to see windows once again applied the update even though it was supposed to be paused until next month. I have now manually disabled the windows update service, uninstalled the suspected offending windows update, and will perform the 6 steps again. Fingers crossed. I will provide an update on the situation soon.

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@iluminatethesky wrote:

Hey @00Skip,

Please try the Steps below:

1. Manually Uninstall/Reinstall Origin:

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

2. Clear Origin Cache:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games

3. Perform a Clean Boot:

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

4. Turn off the Origin In-Game Overlay in the Launcher, and the Battlefield 1 Game Properties in Origin

5. Make sure Battlefield 1 has access with your Firewall Settings

6. Uninstall/Reinstall Battlefield 1

Try these steps, and let us know if you still need assistance.

Thanks 🙂 

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Performed all of these steps and the game is still either crashing to desktop or completely freezing my system. My specs are as follows,

Motherboard-Gigabyte AX370 Gaming K7

CPU- Ryzen 1700x

Ram: G.Skill 16GB 3200MHz cas 16

GPU: EVGA 1080ti SC2

PSU EVGA 850 G2

Hey @00Skip,

Sorry to hear you're still experiencing this problem.

Have you tried contacting EA Support via Live Chat to see if there's more in depth steps that you can take to resolve this?

You can do so here:

https://help.ea.com/contact-us/

Thanks 🙂 

I have. Also been dealing with the server rental bug. Server has t crashed yet today since update though. Hoping that is fixed. My game on the other hand was still crashing after the update. I ran through all the steps again, but added a 7th step. I was transferring over backups of my bf1 settings. Instead, I started from scratch. No crash or lockup since. Will test a few more days and come back here to update. 

Just an update, the game is still crashing. I am fairly confident this is the bug people are experiencing with ryzen systems. Many people with ryzen systems are crashing and I am now concerned EA isnt going to fix the issue since they claim that the update the other day was their final support update. I may have to cancel my preorder if this is how they leave a game. Any more help from the community would be great as EA support just tries to have me run through the same steps every time I call.

I'm also experiencing this problem. Out of the blue, after having played for a while (1 hour in today's case) the game crashes and goes to desktop. Then, the computer is fine just as if nothing had happened and as if l had not been playing B1. 

l hope it's not because of having a Ryzen system (1700x +16Ram + Strix 1070)...

Same for me, need a fix DICE !!!

Nom de l’application défaillante bf1.exe, version : 1.0.57.44284, horodatage : 0x5b92a7fa
Nom du module défaillant : bf1.exe, version : 1.0.57.44284, horodatage : 0x5b92a7fa
Code d’exception : 0xc0000005
Décalage d’erreur : 0x0000000005482c46
ID du processus défaillant : 0x3a28
Heure de début de l’application défaillante : 0x01d4565e946d0d0e
Chemin d’accès de l’application défaillante : C:\Program Files (x86)\Origin Games\Battlefield 1\bf1.exe
Chemin d’accès du module défaillant: C:\Program Files (x86)\Origin Games\Battlefield 1\bf1.exe
ID de rapport : 553c29c1-1900-499a-875e-e1ab079aa2a2
Nom complet du package défaillant :
ID de l’application relative au package défaillant :

No problem since first beta and since this summer update I got 2-3 crash every day...

FIX IT PLEASE !!!

Hey @AudioGD @Link2097,

Here are some steps that I would advise you try:

1. Uninstall/Reinstall Origin:

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

2. Clear Origin Cache:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

3. Clean Boot:

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

4. Make sure your Firewall has access to Battlefield 1

5. Do a clean uninstall/reinstall of the latest Drivers for your GPU

Try these steps, and let us know if you're still experiencing issues.

Thanks 🙂