I did get this error now 3 times in +/- 4 days !!RTX 3080 - latest nvidia drive 526.47the game is still not fixed 😉 (no workaround found yet)

@Haduksta check your windows for errors.SFC - Windows Health CheckPress Windows key + 'R' ,typ CMDPress and hold down CTRL + SHIFT and press ENTER.When User Account Control shows up, click Yes.Use the following command lines, pressing Enter after each(make sure you wait till each of the commands is executed properly):sfc /scannowDISM /Online /Cleanup-Image /CheckHealthDISM /Online /Cleanup-Image /ScanHealthDISM /Online /Cleanup-Image /RestoreHealthrebootPre download latest gpu drivers. Disable nternet connection.For clean install gpu drivers ya need to uninstall them by using windows apps in normal mode Then boot in safe mode and delete any gpu leftovers with DDU.Reboot pc without internet connection into normal mode and install your gpu drivers. (do not activate internet till gpu driver is installed, else windows will install microsoft gpu drivers).Reboot again and enable internet connection , test game.

Directx device hung - remove error

14 Replies

EA_Barry
Community Manager
3 years ago
@Rokebo73

Try a clean install of the following Studio Driver set (assuming compatibility), thanks.

https://www.nvidia.com/download/driverResults.aspx/193884/en-us/
Rokebo73
Seasoned Ace
3 years ago
@EA_Barrythanks for the tip.
But i did a sfc /scannow first and restore/health/check image , got some errors.
For now .... no error yet , i will update as soon there is still an issue !
Thanks
ps i did download studio drive in advance , if i think i need to test/change it !
Haduksta
3 years ago
I've been getting this error code at lease 3 times a day ever since I've swapped out my 1070ti for a 3070 (2 months ago).

Here are the things I've done that have done nothing to fix this issue.
-Clean installs of both studio and graphics drivers
-Downgrade of graphics drivers
-Verify Integrity of game files (no problems there)
-Cache clear
-Fresh Install of the game

What I've noticed is that whenever this issue does happen, my audio will bug out several times, and there will be hard stuttering/ freezing, and I just noticed that I got the No-animation Running bug when this occurred.
Rokebo73
Seasoned Ace
3 years ago
@Haduksta check your windows for errors.
SFC - Windows Health Check

Press Windows key + 'R' ,typ CMD
Press and hold down CTRL + SHIFT and press ENTER.
When User Account Control shows up, click Yes.
Use the following command lines, pressing Enter after each
(make sure you wait till each of the commands is executed properly):

sfc /scannow
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
reboot

Pre download latest gpu drivers. Disable nternet connection.
For clean install gpu drivers ya need to uninstall them by using windows apps in normal mode Then boot in safe mode and delete any gpu leftovers with DDU.
Reboot pc without internet connection into normal mode and install your gpu drivers. (do not activate internet till gpu driver is installed, else windows will install microsoft gpu drivers).
Reboot again and enable internet connection , test game.
J0P3S
3 years ago
Didn't fix it for me...
Rokebo73
Seasoned Ace
3 years ago
@J0P3S Did you see an error message ? Post your system details, better post a dxdiag also. Thanks
J0P3S
3 years ago
I got errors with sfc scannow and I did run the dism command afterwards and rebooted. Well now bad company 2 loads but apart from it all I got is a black box like the game is gonna run (tried battlefield 3, 4, 1 and 2042) but they don't launch. Battlefield 1 gets stuck at 61MB in memory with 0%cpu usage. Battlefield 4 same and battlefield 2042 gets stuck at 493MB in ram and none load. My guess is that some files from windows might get corrupted when using windows update and they screwed the system..
The main point is that I play bad company 2 without a single issue and all games from epic games and steam too...
I'm out of ideas besides doing a total format and block windows update for good lol
(I'm on my phone, Don't have access to dxdiag now)
Rokebo73
Seasoned Ace
3 years ago
@J0P3Sa new windows install could help ya for sure, or a windows restore is also possible !
BUT i recommend a complete fresh install, format your C: drive first
If all games stop working/booting up , then there is probarly also some issues in registry !
Ya did try cleanboot and reinstall GPU drivers ?
reboot pc by a clean boot:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Hide all Microsoft services, DISABLE (uncheck) ALL other processes, apps and services !
J0P3S
3 years ago
That's the first thing I did try. Tried to install all games from zero and nothing. I guess it's time to fully format and block windows update right away and test the system. I'll post feedback here once I've done it
Rokebo73
Seasoned Ace
3 years ago
@J0P3S pre download motherboard and GPU drivers first , store them at a USB stick/drive.
Install windows without internet connection, after install windows, install motherboard and gpu drivers. Then connect to the internet and update windows!