Re: Battlefield 2042 Xbox Crashing or Shutting Down console

Hi @CPTosiris2098  When you have a moment lets try the following steps and check if this continues.

• Quit the game and other running apps from Quick Resume (For Series X|S consoles)
• Remove any connected device, or additional USB's from the console then restart the Xbox and check
• Check for updates 
• Try the steps in our Connection and Advance Connection Guides 
• Open you're Xbox NAT Type
• Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
• Persistent Storage 
• Go to settings > Select Device & Connections > Then Blue-Ray 
• Select Persistent Storage > Clear Persistent Storage 
• Alternate Mac: 
• Go to settings > Select General  > Then Network settings 
• Go to advanced settings > Alternate Mac address > Select clear 
• Select restart 

Did work still crashing do you have any other advise 

It didn’t work still crashing any other advice the other person is my friend try to help me

None of these "fixes" actually work and everyone visting this thread is wasting their time. A huge amount of people have a product they paid for and are unable to play for more than minutes at a time, for over a year at this point, and we still see the same BS copy paste response from mods with no actual resolution. It this * just never going to be fixed? At least come outright and * say it.

This is a constant theme with games made by EA. Not a SINGLE GAME in my library hard crashes my series X except for 2. Want to know what each one has in common? THEY. ARE. BOTH. MADE. BY. EA.

It's not a ventilation issue, it's not "you need to reinstall", it's not "clear your cache". It's that the product is flat out BROKEN.

Just an update. Had a friend who just picked up a new series X last week and is now getting this same * issue LOL. When is this going to be addressed? I think enough people need to contact Microsoft and ask why they still have a game for sale on their store and is completely unplayable for a LOT of people. This is straight up * ridiculous.

@chase11394 Been through the ringer over many updates with no fixes for the X/S crashing which seemed to get worse over time. Now, only 30 seconds into a match of 128 conquest with jets flying overhead, crash. Doesn't seem to happen on non-vehicle modes.

Let me know if you guys get Series X/S game crash/ console crash on non-vehicle modes like 128 rush XL.

Others have reported the SU-57 flanker being nearby as the cause of their crash. But they tell us to contact microsoft, lmao. Games from other publishers work fine for me.

Oh look another topic about crashing on the xbox series x but if you read here - https://answers.ea.com/t5/Technical-Issues/Xbox-Series-X-BF2042-Crash-Persists/td-p/11024163/jump-to/first-unread-message you will see the EA accounts saying "its not an issue its your xbox" yep they are passing the buck guys! they even marked that topic as solved hahaha can not make this up. its not acceptable and im being very vocal about this and i will not stop till its fixed! my son has not been able to finish a single match! shocking.

It is August 6th 2023 and this issue Still keeps happening and you are not fixing this bug where your game keeps turning off everyone playing this on Xbox Series S and X there is no excuse that this still keeps happening fix this issue ASAP. Your company makes millions of dollars maybe billions a year there no excuse why all your games keep have so many glitches and game breaking issues with everything you own. If your company doesn't fix these issues you do not deserve to be running your company. Microsoft should be the one running you since you never fix your server issues and crashes

Same problem here, i did get my series x this tuesday then it work well during 1 day.

I did install fifa 23 and it completely shut down my console and it wont't turn on, there was only a light and it turned off immediately. I thought it was a fried PSU.

I decided to blow a airdryer in the fan and it did turn on again.

Everything worked fine, all the games....... Except fifa, As soon i've decided to launch a match, boom no signal.

Don't waste your time with this game or EA in general, they will kill your console and they don't care about their customers

STILL WAITING FOR AN ANSWER YOU ABSOLUTE CROOKS!