Audio crackling or popping on usb razer headset. My headset has some serious audio crackling and I don't know whats causing it. my monitor does not have the audio crackling. I am on windows 11 pc

@High_Technic it does not appear to be specific to hardware whatsoever. Something in the Frostbite engine is not cooperating well with systems, and there is no clear indication (at least to plebian users such as myself) as to what the problem is specific to. The issues range from minor studdering and audio issues all the way to full system lock up and have affected everything from a GTX 970 and intel i5-3xxx to RTX 4090 and i9-13xxxKF (lowest AMD I've seen thus far: RX 580, Ryzen 5 3600, highest: RX 7900 XT, Ryzen 7 7700X). Basically, the entire sweep of the steam compatibility survey. I don't know if there has been any success with people who have wiped their systems clean and tried again, which may indicate an issue with drivers. When I was getting DirectX errors and the game simply crashed, I was getting crash dump logs that contained messages about the Frostbite engine sending invalid DirectX commands to the GPU, and the GPU driver was crashing as a response. After following all the recommended actions by EA community managers, my GPU just quits. Full stop. Complete system lock. So locked up, holding the power button doesn't even turn it off. So yes, this is not a hardware issue. EA devs really need to get working on this 'Invalid command was sent to the GPU' issue.

I don't even think a clean wipe would change anything considering the fact that I just upgraded to Windows 11 with my computer having very few applications (let alone ones that would create a conflict with the Game with the most up-to-date GPU drivers). And frankly, no one should ever have to format their PC to simply get a game to work (especially one so recent). It's pretty baffling that some Triple-A games are so badly optimized when they definitely are a big draw in PC Gaming (while I understand that EA might have prioritized the Dead Space Remake Console Versions). And how did your power button not turn off the computer?! How did you reboot it? By completely unplugging it?!

Anyone else having audio stutters? Only game i get it on, managed to stop it when not using dlss for a bit but then it came back, very tinny

I am having a serious audio stuttering in the main menu of the game, or whenever i am in Steam overlay or pressing escape button. the game runs smoothly without audio errors in game. 60fps. sometimes stutters. but no audio and sound error inside the game, just the menu. no issues in inventory or anything what is ingame overlay related. (store, upgrading etc)pc is RTX 3050, 16GB ram and i7 6700k.

Hey Everyone, I wanted to drop in real quick and check if anyone is still hearing audio stuttering/crackling while playing? If so could you share the following info: Platform: Audio Device: Connection Method (wired, Bluetooth): Are you using an internal or external drive? Are you using an HDD or SSD? If possible, share a Clip... If on PC, please share a DxDiag Cheers!

Audio crackling or popping on usb razer headset.

37 Replies

Balkerz
3 years ago
@squid010xx I've experienced this before with other games but have not had the issue with Dead Space, so this is just a troubleshooting option you can try.

Go to "System > Sound > Properties > Output settings > Format" for your Razer Headset and try changing the output quality to a different value, then restart the game.

You can get there by right-clicking on the speaker icon in your system tray (bottom right corner), left-clicking 'Open Sound Settings', then left-click the Razer Headset audio device associated with your headset (where there is a ">" symbol. The Format options will be under 'Output settings' in a dropdown where you can select different output frequencies.

For example, my output quality is set to "32 bit, 384000 Hz (Studio Quality)" which works with my high-end DAC specifications but for a Razer USB headset it may need to be set to a much lower frequency like "16 bit, 48000 Hz (DVD Quality)" or a similar to be compatible with the game audio.
SUPERPETER85
New Rookie
3 years ago
Anyone else having audio stutters? Only game i get it on, managed to stop it when not using dlss for a bit but then it came back, very tinny
weerw3ir
3 years ago
I am having a serious audio stuttering in the main menu of the game, or whenever i am in Steam overlay or pressing escape button. the game runs smoothly without audio errors in game. 60fps. sometimes stutters. but no audio and sound error inside the game, just the menu. no issues in inventory or anything what is ingame overlay related. (store, upgrading etc)
pc is RTX 3050, 16GB ram and i7 6700k.
Wolfsbane501st
3 years ago
game audio stutters and distorts when playing occasionally, but framerate and other performance seem to be fine. and yes, all audio drivers, updates, and files are updated and validated. so i'm stumped as to what i should do
EA_Illium
EA Staff (Retired)
3 years ago
@squid010xx Wanted to check if this is still happening?
EA_Illium
EA Staff (Retired)
3 years ago
Hi @SUPERPETER85 what type of audio device are you using? Also would it be possible to get a DxDiag?
EFeesh
3 years ago
I am playing on PC and since patch 1.03 have run into a few issues, performance is worse in some areas, the framerate will drop by at least 50%, but it usually doesn't last long. But the main issue is I just started chapter 8 and went back to Engineering to work on one of the side quests that requires Level 3 Security Clearance. I walked into the control room, the main one on the Engineering Deck with the Store and Save Station. I was attacked by a slasher and two pregnant's, after killing the second one my sound cut out, just in the game though everything else still had sound. I went to exit the game and it froze and forced me to reboot.
fogman7000
Rising Novice
3 years ago
I've been having this issue with audio popping and crackling in quality. I've reinstalled the game and tried other solutions I've read online with no luck. It's incredibly irritating between the stutters and pop in. There's a thread on reddit about this same exact problem so I know it's common for some people. Does anybody know of a way to fix this? Or is anyone having the same issue? This needs to be patched man ☹️
fogman7000
Rising Novice
3 years ago
I have currently having this issue as well. I've tried two different pairs of headphones and still am hearing crackling and popping with the audio. This isn't happening in other programs or games either, so I don't understand what's happening here.
fogman7000
Rising Novice
3 years ago
@EA_Illium
I have currently having this issue as well. I've tried two different pairs of headphones and still am hearing crackling and popping with the audio. This isn't happening in other programs or games either, so I don't understand what's happening here.