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squid010xx's avatar
squid010xx
3 years ago

Audio crackling or popping on usb razer headset.

Audio crackling or popping on usb razer headset. My headset has some serious audio crackling and I don't know whats causing it. my monitor does not have the audio crackling. I am on windows 11 pc
dead space
technical issues
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @SUPERPETER85 what type of audio device are you using? Also would it be possible to get a DxDiag?

fogman7000's avatar
fogman7000
Rising Novice
3 years ago

I've been having this issue with audio popping and crackling in quality. I've reinstalled the game and tried other solutions I've read online with no luck. It's incredibly irritating between the stutters and pop in. There's a thread on reddit about this same exact problem so I know it's common for some people. Does anybody know of a way to fix this? Or is anyone having the same issue? This needs to be patched man ☹️  

  • Gagarin80's avatar
    Gagarin80
    3 years ago

    Agree, after the last patch, nothing has changed, the sound  crackling/popping in the menu, stutters before cutscenes and when moving to a new location, as if the location freezes. Also, an attempt to load a save  during the game leads to a black screen

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      3 years ago

      Hey Everyone, 

      I wanted to drop in real quick and check if anyone is still hearing audio stuttering/crackling while playing?

      If so could you share the following info:

      Platform:

      Audio Device:

      Connection Method (wired, Bluetooth):

      Are you using an internal or external drive?

      Are you using an HDD or SSD?

      If possible, share a Clip...

      If on PC, please share a DxDiag

      Cheers!

      • squiddlestiks's avatar
        squiddlestiks
        New Scout
        3 years ago

        I can't share a clip as the game will freeze my entire system (an ongoing issue that still has not been addressed). I do still get the audio issues when the game first loads to the main menu, and when starting the game... Before the lockup that is...

        I don't know if you'll see the RAM usage there, but it is ignorable. I'm running a game server currently. When attempting to play the game, I close all other applications. DS is installed on my main M.2 NVMe drive.

        My headset is a SteelSeries Arcits 7 set to 2 channel, 16 bit, 48000 Hz.SteelSeries GG engine was not running at any point.

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