Forum Discussion

Re: Game Won't Start. Reason code= Missing DLL

Probably one c++ library is not installed or not working properly.

Go to your folder with Origin games, if unsure where is it open Origin client and check in Application Settings, Advanced.

You should find all needed redistributables in this subfolder there:

\Dragon Age Inquisition\__Installer\vc

Install/repair them all (vcredist executables).

16 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    Joxer can you please explain what you mean?  I have no idea what redistributables are.  I did find my _Installer file but don't know what to do from there.  Thanks.

  • Sure.

    Okay you opened with explorer the vc folder, right?

    So you see this inside it, three more folders:

    http://s7.postimg.org/8wln8ne2j/pic1.jpg

    Now open folder vc2008sp1 and then inside it folder redist. Run both executables, one by one. When they both install go back to vc folder.

    Open folder vc2012 then inside it folder redist and then install both executables that are there.

    Finally return to vc, open folder vc2013 then folder redist and install last two executables that are inside it.

  • Anonymous's avatar
    Anonymous
    11 years ago

    Thanks - Yes, I found those three folders but there was only one executable in each of them.  I ran those three and still get the missing MSVCP100.dll error. 

    Do you have any other ideas I should try?  Thanks for your help.

  • Anonymous's avatar
    Anonymous
    11 years ago

    /cry

    Installed x86 and x64 downloads from Microsoft site and still get the same missing dll error.  Anything else I can try?  Thanks!

  • Oops, it's MSVCP100 not 110, sorry. that msvcp is linked to vcredist 2010, not 2012. The game doesn't need 2010, but IIRC Origin does. You can download and install 2010 SP1 from here, both:

    http://www.microsoft.com/en-us/download/details.aspx?id=8328 - x86
    http://www.microsoft.com/en-us/download/details.aspx?id=13523 - x64

    My bad. I wasn't looking. ☹️

    One more thing so I can continue with Valkyria Chronicles... If this doesn't sort it, next try with downloading and installing dot net 4.51 Framework (as suggested here but for another dll http://answers.ea.com/t5/Dragon-Age-Inquisition/Invalid-License-Error-0xC1/m-p/3991381/highlight/true#M1374).

    You can grab the installer from here (you don't need developer pack):

    http://www.microsoft.com/net/downloads

  • Anonymous's avatar
    Anonymous
    11 years ago

    Joxer~  Downloaded and installed the x86 and x64 files and downloaded and installed the dot net 4.51 Framework.  Now I'm getting an 0xc00007b error.  Anything else you can think of?  Thanks!

  • Anonymous's avatar
    Anonymous
    11 years ago

    Thanks Joxer, but that didn't work either.....

    I reinstalled the game and for some reason it only asked for Disc 1.  Do you know why that would be?

    Again, thanks.


  • @ripleyblue1 wrote:

    Thanks Joxer, but that didn't work either.....

    I reinstalled the game and for some reason it only asked for Disc 1.  Do you know why that would be?

    Again, thanks.


    For installing from discs where is asks just one, please open a separate thread.

    But I suspect there is something problematic with your system files and you should probably check/fix them too.

    The process will take some time, but well... It's faster than reinstalling the whole PC:

    http://support.microsoft.com/kb/929833

    Make sure you click on + symbol there to open instructions how to elevate command prompt!

    Keep in mind this process will restore system files completely so if you did uninstall or disabled some KB update deliberately, it will now be returned/enabled!

  • Anonymous's avatar
    Anonymous
    11 years ago

    Hi Joxer~  I appreciate your help.  I'll give that a try.

  • Anonymous's avatar
    Anonymous
    11 years ago

    I had the same issue and I installed the redistributables as mentioned above. The problem is that you still need the x64 version, if you have a 64 Bit System running, which you probably do.

    I don't have a link right now but just search for "vcredist_x64.exe". After I installed this version the game started without any problem.

    Hope that helps

  • Anonymous's avatar
    Anonymous
    10 years ago

    I was having the same issue and was unable to play any of my games. This step fixed it for me. Thank you so much!

  • Anonymous's avatar
    Anonymous
    9 years ago

    Doesn't work for me, tried every thing in this forum...

  • Anonymous's avatar
    Anonymous
    9 years ago

    @Terlanna please download and install ALL of the VC++ downloads, even if you already have them, one may be corrupt or damaged, so getting all of them again will repair it. Visual C++ Downloads.