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Anonymous's avatar
Anonymous
11 years ago

Re: Dead Space 2 "Your graphic card does not meet minimum requirements"

Could you please tell us the exact hardware details of your laptop and have you tried to create a custom profile in your videocard driver suit or to revert to different aka older driver builts? It might be that the windows compability mode with Dead Space solves your issue. It is indeed rare that an issue like this happens while it is working with a connected monitor.

Cheers

Basti

14 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    Hardware details:

    i5 M430 @2.27 GHz

    Radeon 5870 

    4 GB RAM

    Full spec here: http://www.msi.com/product/nb/gx740.html#hero-specification

    I tried to add specific custom profiles at Catalyst CC, I also tried to use windows campatibility, admin rights. I installed Radeon Pro and tried to force different refresh rates (because as far as I know it's screen refresh problem) and many many other things, softwares, settings.txt changes etc. Funny thing is that no one knows how to solve it. I just wanna play Dead Space 2, even if I have no external monitor close to me :P

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    11 years ago

    Your CPU has an Intel HD Graphics 3000 IGP on board and the game may be trying to use that rather than your Radeon 5870.

    If you go to the Catalyst Control Panel and then 3D Gaming you can add Dead Space 2 to specify that the 5870 be used instead of the Intel IGP.

  • Anonymous's avatar
    Anonymous
    11 years ago

    Thank You for answer. I already created Dead Space 2 profile in CCC but there's no option to choose between graphics. There are only Anti Aliasing, Texture Filtering, Frame Rate Control and Tesselation options to change. It's kinda annoying that there's no real "advanced" properties. Although it might be a good lead.

    Any ideas how to switch between graphics? I can't find any info about that. Besides I forgot to mention that I don't see Intel HD graphic card in the Device Menager. This makes me think that my Radeon 5870 should be a primary GPU. It's a hard case to solve 😉

  • Anonymous's avatar
    Anonymous
    11 years ago

    Ok, so I spent a lot of time searching how to switch graphics. Unfortunately there is no option to do this in GX740 (I found many oppinions about that, for example here https://forum-en.msi.com/index.php?topic=154255.0   OR  here (in polish language): https://forum-pl.msi.com/index.php?topic=5466.0. That would explain why I have no Intel HD graphic in device manager. Still I have few options to check.

    EDIT: Dead Space 2 on Intel HD 3000: https://www.youtube.com/watch?v=8ivMgjMGSTQ

  • Anonymous's avatar
    Anonymous
    11 years ago

    It's fourth day of searching the answer 🙂 And I think there is no option to do that without connecting external monitor. I tried many other options like registry keys changes, installed VirtualBox with Win Xp and tried to run the game, installed older graphic card drivers, installed PowerStrip and tried to overclock screen (never do that ! I almost destroyed screen) .etc. I think that game is asking Catalyst drivers about refresh rate and there's no chance to change that.

    Is there any possibility that You, Dear EA, will release some patch for that? It's just DeadSpace2.exe and DeadSpace.exe files fault, I checked it. Firstly game is accesing activationx86.dll file and then (I assume) it "connects" with driver info files to achieve the refreshment rate and if it's lower than Dead Space 1 & 2 primary (60hz), game is not allowed to start. I'll be really grateful for answer.

  • Anonymous's avatar
    Anonymous
    11 years ago

    Yes off course. I don't know how I could forget about that. Here's the link for full DX Diag: http://pastebin.com/bZ9XetyW. Also pls check Your inbox, I'll be grateful for answer.

    EDIT: Dont know why but I can't enter the link directly. Please just copy the link and paste into the browser, then everything is ok.

  • Anonymous's avatar
    Anonymous
    11 years ago

    @EA_Barry: have You found something weird or helpfull in my DxDiag?

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    11 years ago

    @MrFeiLong 

    Yes, I have actually. Your 5870 GPU is fine for this game.

    Having said that, there may be an issue with your Operating System. Can I ask that you goto the following link:

    http://www.microsoft.com/genuine/validate

    Then click on the Validate link at the top. Make sure that you visit the site while in Internet Explorer, otherwise it will ask you do download a small program onto your computer in order to validate.

  • Anonymous's avatar
    Anonymous
    11 years ago

    Ok but I will able to do that in two days because I have no laptop with me at the moment. When I'll do that I'll post a results.

    Honestly I doubt that it could be validate problem becaue I have original Windows 7 Home Premium x64 and I'm sure it's already validated. But I'll do that once again.

  • Anonymous's avatar
    Anonymous
    11 years ago

    @EA_Barry:

    Finally at home. I did exactly what You asked me for but with no result. Once again I "activated" my Windows OS, this time via IE. Additionally I reinstalled game but got the same error: "You graphic card.....".

    Please tell me how OS activating could help with that? Did You have some similar situations where this was helpful?

  • Anonymous's avatar
    Anonymous
    11 years ago

    Still no answer?

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