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EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

Re: Can’t change location of download on ea desktop

Hi @darth_ramezous,

Could you describe what happens when you try to change the install/download location of a game and perhaps share a screenshot?

9 Replies

  • @EA_Jason I got it fixed it shows a blank screen when choosing the location but I just copied the location of the folder I wanted and pasted it into the type bar. It’s all good thanks though. Sorry for not saying it’s solved I forgot.
  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago

    No worries @darth_ramezous, thank you for letting me know how you fixed it 🙂

    And my apologies for the late reply. 

  • Sorry to drag this back from the dead but, while the workaround still works, this is still an issue/bug. Just wanted to check and see if it is being tracked somewhere else or has slipped through the cracks...

    The issue is that when you select "Edit" to change the install location, a Windows Explorer dialog box is opened but it is completely blank, so you are not able to navigate to the directory that you want to set as the install location.

    The work around is to enter the full path of the directory into the "Folder:" field and then click select folder.


    Screenshot:

    https://imgur.com/a/tlK9ASh 

  • Zach8777's avatar
    Zach8777
    3 years ago

    I found a way to fix this. Find this file "user_(some digits here).ini" in "C:\Users\(YourUsername)\AppData\Local\Electronic Arts\EA Desktop",

    change or add this line:

    user.downloadinplacedir= (TheDirectionYouWantToUse)

    for example, the default value should either as below

    user.downloadinplacedir= C:\Program File\EA Games\

    or no such line.

    And I use this:

    user.downloadinplacedir= D:\Games\EA\

    Dont forget the last "\" or you will have problem when downloading games.

  • The change of this file must be saved when EA app is not running.
  • @Zach8777 This worked for me; thanks so much. It still astonishes me how terrible of an app ea has created here that this is an issue still occurring years later.

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