Error: The requested operation requires an upgrade

I can't open The Sims 4 because of this error. Everything worked on my other computer, but I can't open the game on my main PC. I tried different solutions, running the game and EA launcher as an administrator, checking the Windows account settings, but everything is fine. There is no reason for such a mistake. I also disabled the firewall for a while and it didn't help either. What can I try to do? :(