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EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

Re: EA desktop - Library won't load unless I clear cache

@AliciaMilona See if this helps you out.

Delete Windows Temp Files

  • First, make sure you close as many programs as you can
  • Press the Windows key + R, go into the file explorer
  • Type in %temp%, and hit Enter
  • Delete everything it allows you to delete
  • Reboot the PC

Optional Registry clean-up

  • install CCleaner (it's free) from here
  • Run Registry cleaner
  • Click review selected issues
  • Do you want to back up? No
  • Click fix all selected issues

Something is causing the cache files to build up and not delete. Once you get rid of that, it should clear up.

1 Reply

  • Scathane's avatar
    Scathane
    2 years ago

    The problem returns after some time. Presumably because quote "Something is causing the cache files to build up and not delete."

    This is going to be a rinse and repeat solution then?

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