INST-14-1603
I uninstalled ea app and since then I can't install it again. All the methods I've tried don't work. please help
Forum Discussion
1 Reply
EA_ClausCommunity Manager
Hey Kr7stian0o,
let's find out what is causing interference with the installation of the EA App
What methods have you tried exactly so far?
In the meantime, if you haven't yet, please check if this situation persists after closing all other apps in the background, performing a clean boot, and clearing the cached data. Sometimes, other apps running in the background or the cached data are involved.
I could also find that this error might be related to some missing data on the PC.
Check for any updates you need to download for the system, and follow the steps in this guide to download and manually install the Windows Runtime package that might be missing.
If none of the above works, I'd recommend reinstalling the App using a different connection; it might help isolate this problem. It might also help if you set up a new Administrator account on the PC to try installing the EA App on your machine to ensure you have all the necessary writing permissions.
Let us know if this same error persists for you afterward!
