Forum Discussion

Danny-Dan101's avatar
3 years ago

"Game is Already running" Bug

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 04.03.2023
Summarize your bug Games won't launch and I get the message "Game already running, this goes for any game I try whether it's bought directly through EA or Xbox game pass
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try launching a game
What happens when the bug occurs? Game doesn't launch.
What do you expect to see? The game launched

Says "game is already running" when clearly it isn't and I have tried this for 3 games, ones I bought through EA and Xbox game pass. I have tried every solution possible, Checking if it's running in task manager, Restarting, cleaning cache, Reinstalling both the game and launcher, giving permissions, and removing all antivirus including to stop windows virus protection, updating drivers and Windows. Everything was fine until they added F1 to EA play. I'm not sure if the EA app is bugging out and we need an update or if it's my computer.

Please help me.

4 Replies

  • I am looking for a solution to this problem also. I have tried uninstalling the game and the app and nothing seems to be working.

  • This is what worked for me:
    1) uninstall the EA App and restart PC
    2) Delete these folders (AppData is a hidden folder)
    C:\Users\YOUR_USERNAME\AppData\Local\Electronic Arts
    C:\Users\YOUR_USERNAME\AppData\Local\EADesktop
    C:\Users\YOUR_USERNAME\AppData\Local\Origin
    3) Reinstall EA app and start it; If not all of your installed games are visible then restart the client - this should populate the list.
    Enjoy gaming as usual 🙂

  • I;m having the same problem  It says " the sims 2 digital deluxe is already running; but it's not   How can this be fixed?  This has never happened before.

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