EA_Illium
EA Staff (Retired)
4 years agoRe: Xbox PC App not recognizing EA Play Pro subscription
EA Play subscriptions are run separately based on the platform and don't support cross-content (ex. EA Play Pro won't work on Steam or Game pass).
What this means is that the Xbox app will only recognize or talk to the EA Play you get through subscribing to Game Pass, This can be seen by the available playlist on Pro and Game Pass not being the same.
So in order to utilize the EA Play Pro sub, you will need to use the Origin PC client and to use the playlist with Game Pass you will need to use the Xbox and EA Desktop Clients.
Since they come with different benefits, this is why you will see the 10 hour trial in the Xbox app, but may have access to the full game through Origin.
- EA Play
Thanks!