EA_Shepard
Community Manager
2 years agoRe: Unlink my child's account from Game pass
@h_michal_h You can log into profile.ea.com with the parental account and under connections, you should see the options to remove any linked accounts you have. If you do not, see it, you would need to speak with live support so that they can take a look at the account with you.
You can contact our live support on our Help Site. To request a chat or open a case through email:
- Select the EA App
- Select one of the account issues like I cannot log in
- You may get a pop-up that says login and get faster help
- Select Continue without logging in
- This should give you the chat/email option