FIFA 23 origin terminated
Dear all, I really don't know what to do and to get things sorted.
I opened a case about FIFA shutting down twice. No success. I sent an email yesterday, which opened a new case. Text here:
Hello there. I tried to open the issue twice already. It was closed twice without delivering any solution. So I'd like to start with question #1 How exactly should I communicate with EA support to prevent my case from being closed before getting sorted? #2, main topic I bought FIFA23, installed via steam. I do have the latest PC version of EA app. All Origin has been completely wiped out of my system. Any attempt to play FIFA ending with the error message FIFA 23 is shutting down. This is because Origin client is being terminated. How can something be terminated, when it does not exist? #3 what can we do together? so I can play FIFA23 for more than 1 match plus a few minutes of the 2nd? Many thanks for any answers and HELP in advance. Michael
Answer:
Hi mig1966,
We’ve gotten your case about missing content in FIFA, and we’re here to help.
Our number one tip for missing content is to try restarting your console or PC. Try shutting it down, then turning it back on. This is because sometimes a transaction or reward needs an extra push to sync with your account, and restarting your console or PC helps the content come through to you. It may take up to 24 hours for your content to show on your account.
Once you’ve done that, follow the rest of the steps in our article to see if your items appear: https://help.ea.com/help/faq/how-to-find-your-missing-in-game-content
You can also check if there are any server or network outages that could be preventing you from getting your content: https://help.ea.com/help/faq/server-status-xbox-live-playstation-network-pc/
Still missing your content after 24 hours?
- If you bought your content using real-world currency reply to this email with your proof of purchase attached. https://help.ea.com/help/account/how-to-provide-proof-of-purchase/
- If you earned your content in-game or bought it using in-game currency, check our Trello tracker board for the latest info on current issues. https://trello.com/b/keigLn6R/ea-sports-fifa-tracker
- You can also follow the FIFA Direct Twitter account: https://twitter.com/EAFIFADirect.
Thank you,
EA Help
1) BEST PROOF nobody except bots is reading emails?
2) Anybody here successfully got this issue sorted?
3) What am I missing?
Many thanks for any answer which can help me to play what I paid for.
Michael
