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Re: Ea Desktop App Fifa 20

Well yeah that basically leads me here to Answers HQ again so i don't see any point in trying to call or going live support because just gives me this page to come and the error i'm getting it's saying "Error on Our end" so it means some EA problem and not mine i just wonder how Need for Speed works with no problem but fifa20 doesn't even open at all it's like i click open the game and it's saying i don't have the game.

5 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @Aralph27, if you purchased the game and are now seeing this issue then our live support team will be able to take a look at your account and advise you further.

    Darko 

  • Well i didn't purchase the game i have xbox game pass and with it came EA Play and before i had EA play separate from xbox game pass and fifa 20 was runing with no problems.

    Now i wanted to play it again and it's showing me that error. 

    I Specify my problem on the thread i created.

    Thanks in advance 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Sorry about that, from your first post @Aralph27 there was an implication that you owned the game. The best thing to do here is to speak with our live support team who will be able to load yo your account and then advise you further.


    Darko

  • Yes i see that it looks like i said i bought the game but no, i bought the ea access and sorry for my bad punctuation.

    I already fixed my problem uninstall the game fixed it for me because it makes no sense in having a game here that i can't play so i just uninstalled it.

    Thanks for the help anyway.

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