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ahlay-sc's avatar
2 years ago

EA FC 24 REFUND CANCELLATION

I Just orderd EA FC 24 last night and after checkout and order confirmation the game .The game was not in the library. It keept that way for 1.30 hours so i decided to refund the game so i can get my money and purchase the game again(Before black frieday offer end .50% off)

But after that i just checked EA app to see that the game appear in library so i contact the live chat trying to cancel refund request but ain't helpin me at all just say ''we cant do anything'' and i tryna explian thats not my fault i purchesd the game and game was not my library so he said ''sometimes EA app server's get crashed'' WOW thats not my fault i want to cancel refund or get my money back

Cause offer will end 28.NOV and according to live chat advisor i can't get my money back until 7-10 days.

So that not my problem and not my fault i need a solution now.

Also The time between when I requested the refund and the live chat did not exceed a quarter of an hour so how my request get approved this fast

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