Re: How to fix Error Code EC:10000 or EC:10500 in EA app?

Hi folks,

TLDR; Tip:

If you have a VPN active on your PC, try turning it off and then try to log in to the EA Games app.

My Experience

I experienced Error Code 10000 today. When I signed in for the first time this morning, it logged in just fine. After installing some Windows updates and restarting my PC, I tried signing in again immediately after my PC restarted. Then ***BOOM*** Error Code 10000!

At first, I was befuddled. But then I realized the only difference between before I rebooted (when I could sign in to the EA Games Windows desktop app successfully) and after I rebooted (when I could not sign in) was that my VPN app was ON (automatically at PC login). After all the poo residue dispersed off my fan blades, I recalled disabling my VPN when I first logged in to my PC this morning. So I wanted to share my experience with you all in hopes it helps the EA community. 😇

Game on!