Community Manager
Every Time I try to log in, it shows Error code EC 10000 (sometimes EC 10500). What's the point of purchasing EA Games if all the games I have purchased, I can't access anymore? Origin worked fine, you destroyed every credibility left by moving to EA App which is not working for most users. On the rare occasions that I'm able to log in, it doesn't launch games.
CM edit: edited title for clarity.
Hi folks,
TLDR; Tip:
If you have a VPN active on your PC, try turning it off and then try to log in to the EA Games app.
My Experience
I experienced Error Code 10000 today. When I signed in for the first time this morning, it logged in just fine. After installing some Windows updates and restarting my PC, I tried signing in again immediately after my PC restarted. Then ***BOOM*** Error Code 10000!
At first, I was befuddled. But then I realized the only difference between before I rebooted (when I could sign in to the EA Games Windows desktop app successfully) and after I rebooted (when I could not sign in) was that my VPN app was ON (automatically at PC login). After all the poo residue dispersed off my fan blades, I recalled disabling my VPN when I first logged in to my PC this morning. So I wanted to share my experience with you all in hopes it helps the EA community. 😇
Game on!
