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I also got that problem i redeemed the code today and it said that i had the 2 versions (ps4&ps5) so i confirmed the voucher and it went to download it but the ps4 version was nowhere to be found. But when i look in the ps store it says that i have the ps5/ps4 version in the library but when i look in the library i only have the ps5 version available so yeah i hope that i can have a ps4 voucher or something.