Forum Discussion

RAMPAGE5L4Y3R's avatar
8 months ago

Can't access online services on Xbox One S

I have tried loading up FC24, WWE 2K24, Cod:MW3 and Cod:Cold War. All do not allow me to connect to servers even though I am connected to our broadband. I have tried to full-circle reboot, cleared Alternative mac address, Set my xbox back to factory default, Deleted the game and re-installed them.also disconnected WiFi Router for 5 mins and plugged back in and still have the same issue as before.

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hi @RAMPAGE5L4Y3R,

    I'm sorry to hear you're having trouble connecting to your games on Xbox. Since you've mentioned that you can't connect to EA FC 24, WWE, CoD, and so on, that is not an issue directly related to your connection with the EA servers or your EA account. This could be something in your connection in general or on your Xbox account. 

    I suggest that you take a look at this article as it has some useful tips for connection issues: Troubleshoot your connection to EA games

    In case the issue persists, I recommend contacting Xbox Support as they might be able to assist you further, 

    Thanks, 

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