EA_Darko
Community Manager
2 years agoRe: Ea anti cheat error
Hey @Reyoo_Bryh it's annoying when things like this pop up.
Can you take a few minutes to try the troubleshooting steps here: https://help.ea.com/en/help/pc/ea-anticheat/
Darko
Hey @Reyoo_Bryh it's annoying when things like this pop up.
Can you take a few minutes to try the troubleshooting steps here: https://help.ea.com/en/help/pc/ea-anticheat/
Darko
I tried every solution there, still didnt work. Are there any more solution?
You have a DxDiag @Reyoo_Bryh and I'll take a look: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Darko
Hey @EA_Darko sorry for the late respond but i didnt understand by "You have a dxiag" can u expand further on that?
Can find all the info here @Reyoo_Bryh: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
It lets me take a look at your system.
Darko
Thanks for being more clear @EA_Darko , heres the file
Hey @Reyoo_Bryh seeing some issues and errors there so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
If the issue continues please make a new Windows Admin account and try there.
Let us know how you get on.
Darko
Hey @EA_Darko after doing what you said i got close to opening FC 24, but it instructed me to verify the game files. And after verifying my game gets the same error as my original problem
Did you try on a new Windows admin account @Reyoo_Bryh?
Darko
I made a new windows admin account, but im not sure where i can log in to the new account could you help and link me a tutorial @EA_Darko ?
Hey @EA_Darko. I just checked, turns out im already on a windows admin account but it still doesnt work, should i just try to reinstall the game or are there any more solution?
You need to create a new one @Reyoo_Bryh as your DxDiag shows that the account you ran it on has issues.
Darko
Hey @EA_Darko apologies for asking alot of questions, but i cant seem to find how to change into my new windows account
When you turn the PC on @Reyoo_Bryh you should see the option of what account you wish to log into.
Darko
Hey @EA_Darko i tried it on a new windows admin account but it still had the same error pop up, I'm curious if i reinstall the game would it still display the same error message or will it be fixed?
A clean install of the game is always worth trying @Reyoo_Bryh
Darko