Visual bug lead to wrong evolution pick

Product: EA SPORTS FC 24
Platform:PlayStation 5 Digital Edition
Please specify your platform model. Sony PlayStation 5 Digital Edition
What is your Gamertag/PSN ID/Switch ID? Alkalinestark
Which mode has this happened in? Ultimate Team™
Which part of the mode? Evolutions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/15/2024
What time did you see the bug? (HH:MM AM/PM) 11:55 PM
What is your time zone? PST - GMT - 8:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Different game menus have visual bugs, so I cannot see items (cards, packs, consumables, rewards)
What happens when the bug occurs? It’s not possible to visualize items
What should be happening instead? Actually visualizing all items on screen

‌

I tried to evolve my card of david neres expending 500 fifa points but a visual bug led to me picking a random card because I could see what I was picking, I want my fifa points back or the option to evolve my correct card