Can Someone at EA please reply to all the complaints noted about the High Ping on FC24 in South Africa. Running at 140 to 190ms since Wednesday where it used to be 20ms. It is ridiculous that you are ignoring your paying customers. There is clearly an issue with the south african servers yet you decide to ignore your clients. 3 days is absolutely unacceptable.
Did you get sorted out with this issue because I’ve been experiencing the same thing.
Doubt it’s only 10 people prob whole of SA. They don’t care at this point . We have been complaining about this for days I don’t know why still hasn’t been fixed
Loads of people complaining in Technical Issues section and under Ultimate Team on forum, but no official response yet. Frustrating over the long weekend.
A few of us have chatted to EA over the website chat but they tell us to post here and say servers are fine. So we wait without answer…
https://answers.ea.com/t5/Ultimate-Team/Servers-in-south-Africa/m-p/13601751
Come add your voices here guys..the more people here the better
Nope still the same. Day 4 and no fix yet. According to their connectivity test the issue is with my ISP yet my other online games is playing just fine.
Having the same problem really frustrating
I have the same problem
Mine is exactly the same there is definitely something wrong
@EA this is disgusting Custormer service. And this issue should be dealt with accordingly. It’s been nearly a week that servers have been like this and the game is unplayable.
Server have been down for over a week now. Can we get some acknowledgment at least
They have no intentions on fixing the servers.
If you think I am wrong. Check back in 1 week and the issue will still be there.
Lol. I don't understand why people are posting on this thread daily.
I am 100% sure they shut off the servers on purpose.
I don't know why they did it or for how long they'll do it for, but I do know it's related to what is coming, and/or about to come in terms of potential sanctions to South Africa from the Western world.
Probably something to do with South Africa's position on the Gaza war. Only time will tell. 🙂
nope, that is a pretty crazy assertion honestly. Companies like to make money until they cant. So logically the only reason to shut down servers in this part of the world would be if they were unprofitable, not because of some politics that hasn't yet happened (and seriously, is not going to happen).
You thinking black and white.
There's a gray area that you need to maybe think about. I might be wrong but EA saying nothing for 2 weeks on an issue like this affecting their second largest user base in Africa? I think you would be very naive to think this is just another "issue"
@oridotaoyebode12 bro please, I don’t work at EA but I can confirm they don’t care about politics, or our place in any kind of wars. Unless we bomb an innocent country they won’t care. Conspiracy theories mate.
Ping hitting 180-200 now. Before 20:00 it was on 120-130 ms.
I will happily come back here and apologise to everyone on this thread if the ping is fixed in the next 2 weeks.
if not, I expect an apology when the PING is not fixed.
oh and the "update" was released btw, did it fix the issue ? 😂
