Re: TOTY Hansen
Product: EA SPORTS FC 24
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your Gamertag/PSN ID/Switch ID? Susan8346
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 31/01/2024
What time did you see the bug? (HH:MM AM/PM) 6:32 PM UTC
What is your time zone? IST - GMT + 5:30
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? TOTY promo is active and Hansen is there in TOTY but I got her TOTW version in pack.
What happens when the bug occurs? I recieved the wrong version of Hansen. It should be a TOTY and not TOTW
What should be happening instead? I should recieve TOTY version of Hansen instead of the TOTW which I received in pack
Product: EA SPORTS FC 24
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your Gamertag/PSN ID/Switch ID? Susan8346
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 31/01/2024
What time did you see the bug? (HH:MM AM/PM) 6:32 PM UTC
What is your time zone? IST - GMT + 5:30
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Hansen is available as a TOTY player now but when I opened pack I recieved her TOTW version instead. TOTW should not be in packs untill TOTY is active. She is in Full TOTY release
What happens when the bug occurs? TOTY Hansen should only be in packs till the TOTY promo last.
What should be happening instead? TOTY Hansen should only be in packs till the TOTY promo last. I should recieve a TOTY Hansen
